• Strategy Consulting

    Eventus works with leaders in a wide range of organizations to advance their customer experience mission and optimize their contact centers, while managing risk. We enable positive change in operations through the application of our unique business and consulting models.

  • Speed to Market. Strategic Relevance.

    In our engagements, we focus on the rapid delivery of quantifiable improvements in our clients’ operations. The dynamic nature of our clients’ businesses requires that strategy be rapidly converted to action to realize necessary ROI.

  • Contact Center Cost Control :
    The Art of Balance

     

    Eventus’ team of industry professionals has deep expertise in dramatically accelerating contact center improvement. We help you strike the right balance between contact center cost and customer satisfaction and quality.

  • What Eventus Clients Say

     

    “Eventus brought their extensive customer service to AARP and have uncovered several new improvement and savings opportunities. Functioning as a true partner, they are enabling AARP to achieve its financial goals while achieving a positive change in the AARP member experience.”

    Rob Hagens, Chief Financial Officer, AARP

  • White Paper:
    Leveraging Knowledge Management

    How to Improve Information Flow, Increase Revenue and Leverage Technology to Enhance Customer Service

  • White Paper:
    Creating today’s carefully calibrated,
    customer-focused contact center

Eventus is an agile solutions company focused on Customer Relationship Management (CRM) and Business Process Outsourcing (BPO).

Contact Center Solutions

Eventus Solutions Group is the premier solutions company for your CRM and BPM needs. Our technology, consulting and outsourcing offerings help companies modernize and optimize their operations with the right solution based on business needs and return on investment. We have a rapid delivery model that implements measurable change quickly.

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Our Approach

Eventus Solutions Group starts engagements by looking at your goals, then conducting a thorough assessment of your existing operations and technology infrastructure and comparing them with industry-proven solutions. Our process ensures we can rapidly deliver targeted solutions that generate results quickly.

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What Our Clients Are Saying

"Green Dot has been extremely pleased with Eventus and the deep expertise they provide in contact center management. And more importantly, instead of simply being consultants, they quickly and effectively made themselves invaluable by adapting to the Green Dot culture and owning their results."


Will Sowell - Chief Operating Officer

Eventus brought their extensive customer service expertise to AARP and have uncovered several new improvement and savings opportunities.   Functioning as a true partner they are enabling AARP achieve its financial goals while achieving a positive change in the AARP member experience.

Rob Hagans, Chief Financial Officer

AARP Customer Testimonial

Contact Us

Call us at (303) 376-6161 or email us at mark@munibank.com