Eventus and Journey Partner to Accelerate Trusted Identity Solutions for Private and Personalized Interactions

Award-winning digital identity solution based on an innovative network and platform approach securely confirms customer identity with 99.9999% accuracy in less than two seconds, reducing risk, lowering costs, and improving experiences exponentially

Webinar: The Orchestrated Customer Experience Delivered by Pega

The Live Webinar has passed, but you can still learn how to create engagements that are Productive, Predictive, and Personalized.

Rapid Response: COVID-19 CX Challenges Met

Eventus is helping clients immediately support Work from Home scenarios, while also assisting healthcare and government contact centers.

Harmonize Everything.

Introducing our latest white paper and CX Transformation vision for modern contact centers in a rapidly changing world.

IntelligenceHub 3.0 is here!

Take your unified contact center data and analytics to the next level with IntelligenceHub 3.0.

Unify Systems.

Simplify & amplify with IntelligenceHub.

Stop Paying Too Much For Too Little.

There’s a smarter way to deliver better service.

Eventus brings expertise, innovation and technology to enterprises, enabling them to excel by delivering outstanding Customer Experiences that drive loyalty and growth. We provide fully managed solutions, strategy and consulting, and a unique Software-as-a-Service platform bringing data and insight for continual improvement that scales.

Experience Design

Managed Solutions

Enabling Innovations

Who We Do Business With

2 of Top 5

Retail/E-Commerce Companies

3 of Top 20

US Health Organizations

2 of Top 3

US Telecommunications Companies

1 of Top 2

Global Hospitality Providers

2 of Top 5

Multi-Level Marketing Companies

Follow Us:

Every Event an Opportunity

Passing the Test: Cloud Agility, Cultural Resilience in the Age of COVID-19 Contact Center Shifts

Passing the Test: Cloud Agility, Cultural Resilience in the Age of COVID-19 Contact Center Shifts

Operating contact centers and developing CX innovations has never been easy. I’ve been in this industry for three decades , have been CEO of three CX related businesses, founded, built and sold a virtual contact center business, have run large portions of two of the world’s largest and most successful contact center BPOs in the world (TTEC and Sitel), and today am leading the Strategy and Consulting group at Eventus.

read more
Will Identity Verification Automation Change Contact Center and CX Dynamics For Good?

Will Identity Verification Automation Change Contact Center and CX Dynamics For Good?

There is a perfect storm brewing during this time of COVID-19 as the contact center and CX industries have been forced to pivot to Work From Home models, converting hundreds of thousands of agents around the world to remote employees, even as engagement volumes are skyrocketing, and cyber attacks designed to steal private information are pervasive.

read more

Download our eBook to learn more about the Eventus story, strategy and systems.