How Will You Manage?

The Contact Center Data Deluge Has Only Just Begun
Attend our live webinar Tuesday, October 20, 2020
12:30 pm ET | 9:30 am PT

Real Time Data and Insights Change the Game.

Learn more about the new features we added to IntelligenceHub™.

Keeping Your Contact Center Options Open

Download our white paper to learn how enterprises can optimize multiple CX technologies and own, control and optimize their data while dramatically improving productivity and business outcomes

Eventus and Journey Partner to Accelerate Trusted Identity Solutions for Private and Personalized Interactions

Award-winning digital identity solution based on an innovative network and platform approach securely confirms customer identity with 99.9999% accuracy in less than two seconds, reducing risk, lowering costs, and improving experiences exponentially

Webinar: The Orchestrated Customer Experience Delivered by Pega

The Live Webinar has passed, but you can still learn how to create engagements that are Productive, Predictive, and Personalized.

Rapid Response: COVID-19 CX Challenges Met

Eventus is helping clients immediately support Work from Home scenarios, while also assisting healthcare and government contact centers.

Harmonize Everything.

Introducing our latest white paper and CX Transformation vision for modern contact centers in a rapidly changing world.

IntelligenceHub 3.0 is here!

Take your unified contact center data and analytics to the next level with IntelligenceHub 3.0.

Unify Systems.

Simplify & amplify with IntelligenceHub.

Stop Paying Too Much For Too Little.

There’s a smarter way to deliver better service.

Eventus brings expertise, innovation and technology to enterprises, enabling them to excel by delivering outstanding Customer Experiences that drive loyalty and growth. We provide fully managed solutions, strategy and consulting, and a unique Software-as-a-Service platform bringing data and insight for continual improvement that scales.

Experience Design

Managed Solutions

Enabling Innovations

Who We Do Business With

2 of Top 5

Retail/E-Commerce Companies

3 of Top 20

US Health Organizations

2 of Top 3

US Telecommunications Companies

1 of Top 2

Global Hospitality Providers

2 of Top 5

Multi-Level Marketing Companies

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Every Event an Opportunity

APA for Accelerated ROI

APA for Accelerated ROI

Who isn’t trying to find new ways to conserve resources – lower costs – and generate better results from their investments in customer experience and contact centers? There are so many opportunities to save money by leveraging automation to reduce labor.

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When Things Get Tough, the Tough Get Going: Contact Center Transformation in an Age of Disruption

When Things Get Tough, the Tough Get Going: Contact Center Transformation in an Age of Disruption

Nearly every large enterprise and government agency has a dramatic story about shifting their contact center workforce to a work-from-home (WFH) model in record time due to the pandemic. Now that it has happened, out of necessity, and contact center leaders have worked through the initial shock of moving agents home, WFH is becoming the rule rather than the exception.

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Download our eBook to learn more about the Eventus story, strategy and systems.