How Will You Manage?

The Contact Center Data Deluge Has Only Just Begun
Attend our live webinar Tuesday, October 20, 2020
12:30 pm ET | 9:30 am PT

Real Time Data and Insights Change the Game.

Learn more about the new features we added to IntelligenceHub™.

Keeping Your Contact Center Options Open

Download our white paper to learn how enterprises can optimize multiple CX technologies and own, control and optimize their data while dramatically improving productivity and business outcomes

Eventus and Journey Partner to Accelerate Trusted Identity Solutions for Private and Personalized Interactions

Award-winning digital identity solution based on an innovative network and platform approach securely confirms customer identity with 99.9999% accuracy in less than two seconds, reducing risk, lowering costs, and improving experiences exponentially

Webinar: The Orchestrated Customer Experience Delivered by Pega

The Live Webinar has passed, but you can still learn how to create engagements that are Productive, Predictive, and Personalized.

Rapid Response: COVID-19 CX Challenges Met

Eventus is helping clients immediately support Work from Home scenarios, while also assisting healthcare and government contact centers.

Harmonize Everything.

Introducing our latest white paper and CX Transformation vision for modern contact centers in a rapidly changing world.

IntelligenceHub 3.0 is here!

Take your unified contact center data and analytics to the next level with IntelligenceHub 3.0.

Unify Systems.

Simplify & amplify with IntelligenceHub.

Stop Paying Too Much For Too Little.

There’s a smarter way to deliver better service.

Eventus brings expertise, innovation and technology to enterprises, enabling them to excel by delivering outstanding Customer Experiences that drive loyalty and growth. We provide fully managed solutions, strategy and consulting, and a unique Software-as-a-Service platform bringing data and insight for continual improvement that scales.

Experience Design

Managed Solutions

Enabling Innovations

Who We Do Business With

2 of Top 5

Retail/E-Commerce Companies

3 of Top 20

US Health Organizations

2 of Top 3

US Telecommunications Companies

1 of Top 2

Global Hospitality Providers

2 of Top 5

Multi-Level Marketing Companies

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Every Event an Opportunity

St. Jude Walk/Run – Virtual Event: Let’s Cure Childhood Cancer. Together.

St. Jude Walk/Run – Virtual Event: Let’s Cure Childhood Cancer. Together.

On September 26, participants nationwide will be celebrating St. Jude’s first-ever virtual walk/run event in honor of Childhood Cancer Awareness Month. Eventus Solutions Group has created a corporate team to join the virtual event this year and will be matching all contributions for our team dollar for dollar. With the support and donations toward our 18 members, we’ve been able to raise 80% of our fundraising goal and have become the top fundraising team in the Denver area this month! With your help and support, we can continue to fundraise and spread awareness in honor of Childhood Cancer Awareness Month.

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With Unprecedented Challenges, Health Insurance Companies Have New Options to Transform and Save

With Unprecedented Challenges, Health Insurance Companies Have New Options to Transform and Save

Vasupradha Srinivasan, Senior Analyst at Forrester, and one of the top thought leaders in the contact center technology industry, wrote last week, that contact centers responded to the global health crisis with “an amazing tenacity and resourcefulness in solving for people, technology and business continuity.” In her blog and a related video, she explains that while the learning curve was steep in many cases, including making the shift to cloud-based agents and managers given work@home requirement, operators are now in a position to institutionalize the best practices.

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