Eventus brings expertise, innovation and technology to enterprises, enabling them to excel by delivering outstanding Customer Experiences that drive loyalty and growth. We provide fully managed solutions, strategy and consulting, and a unique Software-as-a-Service platform bringing data and insight for continual improvement that scales.
Experience Design
Managed Solutions
Strategy
Consulting
Technology
Operations
Enabling Innovations
Who We Do Business With
2 of Top 5
Retail/E-Commerce Companies
3 of Top 20
US Health Organizations
2 of Top 3
US Telecommunications Companies
1 of Top 2
Global Hospitality Providers
2 of Top 5
Multi-Level Marketing Companies
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Every Event an Opportunity
Leave No Customer Behind: Be There and Be Great by Leveraging Data Analytics and Insights
There is no question that big brands, enterprises, small and medium businesses, government agencies and other organizations now understand the value of cultivating long-term, loyal relationships.
There is also no question that this and future generations have come to expect fast, friendly, accurate service with happy endings, on their terms, on their timetable, and on the channels of their choice.
Introducing Our New IntelligenceHub™ Whitepaper
Today we are pleased to announce we have published a new whitepaper focused on the challenges and opportunities big data is bringing to contact centers and CX platforms.
Security, Identity, Efficiency, and Quality Control Will Scale Successful W@H CX Platforms
It has been a challenging four months in the contact center and CX industry, with news coming out every day on the successes and failures to control the spread of the COVID-19 virus. Businesses, from small and medium to the largest enterprises in the world have had to scramble to keep up with new government mandates, financial instability, uncertainty in every realm of life, and recovering after having to put in place plans that go beyond traditional Business Continuity Planning.
Download our eBook to learn more about the Eventus story, strategy and systems.