Download our white paper to learn how enterprises can optimize multiple CX technologies and own, control and optimize their data while dramatically improving productivity and business outcomes
Eventus and Journey Partner to Accelerate Trusted Identity Solutions for Private and Personalized Interactions
Award-winning digital identity solution based on an innovative network and platform approach securely confirms customer identity with 99.9999% accuracy in less than two seconds, reducing risk, lowering costs, and improving experiences exponentially
Eventus brings expertise, innovation and technology to enterprises, enabling them to excel by delivering outstanding Customer Experiences that drive loyalty and growth. We provide fully managed solutions, strategy and consulting, and a unique Software-as-a-Service platform bringing data and insight for continual improvement that scales.
Who We Do Business With
2 of Top 5
3 of Top 20
US Health Organizations
2 of Top 3
US Telecommunications Companies
1 of Top 2
Global Hospitality Providers
2 of Top 5
Multi-Level Marketing Companies
Every Event an Opportunity
As enterprises continue to try and process the massive disruption, turmoil and uncertainty brought about by the global pandemic in 2020, how they plan and budget for 2021 and beyond – especially in the contact center industry – has taken on a whole new meaning.
Who isn’t trying to find new ways to conserve resources – lower costs – and generate better results from their investments in customer experience and contact centers? There are so many opportunities to save money by leveraging automation to reduce labor.
Nearly every large enterprise and government agency has a dramatic story about shifting their contact center workforce to a work-from-home (WFH) model in record time due to the pandemic. Now that it has happened, out of necessity, and contact center leaders have worked through the initial shock of moving agents home, WFH is becoming the rule rather than the exception.
Download our eBook to learn more about the Eventus story, strategy and systems.