Support Employees as They Support Your Customers

Support Employees as They Support Your Customers

Support Employees as They Support Your Customers 22 JULY 2015 Eventus Marketing Team In a recent whitepaper we identified 12 steps to help organizations achieve customer engagement excellence. The second step is “Support Employees as They Support Your Customers.”...
New 311 Programs

New 311 Programs

New 311 Programs 10 JULY 2015 Eventus Marketing Team In a recent whitepaper we identified 5 types of 311 programs which governments are engaging in to provide effective services to their constituents. The first type is “New 311 Programs.” In some instances, it is...