Sean Erickson Joins Eventus Solutions Group as Managing Director
Evnetus Marketing Team
Denver, CO – January 29, 2019- Eventus Solutions Group, a global customer engagement and contact center consulting company, today announced its recent addition of Sean Erickson as Managing Director, leading the Strategy Consulting practice. Sean joins managing directors Milos Djokovic, Craig Tobin, and Rob Rutledge as part of the executive leadership team.
Sean comes to Eventus from One Touch Brands where he was President and CEO. One Touch Brands is a provider of video chat solutions, with an emphasis in employee recruiting, healthcare and financial service industry solutions. Prior to One Touch Brands, Sean had an extensive background in customer experience and customer service. These roles included President of North America at TeleTech, responsibility for all North America Consumer market offline Sales, Customer Care and Tech Support for Dell and the Chief Ventures, Infrastructure and Marketing Officer at Sitel. Sean has been the CEO of three early stage companies including founding one of the first agent-at-home, business process outsourcers, Cloud 10, which was acquired by Transcom in 2009. Sean has leveraged his experience and knowledge to connect brands to their consumers, creating value by focusing on customers first.
“We are delighted to add someone with Sean’s extensive contact center and customer care leadership ability to Eventus. Sean’s 30 years of expertise in customer experience and contact center/BPO operations enables Eventus to address the growing demand for our consulting and managed services practices. His ability to leverage motivated talent and advanced technology to transform a customer journey into an exceptional experience.” -Eventus Managing Director and CEO Milos Djokovic
The epic rises and falls of great companies that failed to adapt to changing technologies have now become legendary. Of the 500 companies on the Fortune 500 list in 1955, only 60 remained by 2017 — and in 2019, we’re seeing the enterprise value of companies that have failed to adapt decline as challengers roll out new products, services and business models that are simply more convenient and less expensive than traditional alternatives.
This week, hundreds of Eventus team members are gathering in Denver as we always do every year.
We are celebrating ten years of success and growth, while preparing for another big year ahead as we continue to onboard new clients while deepening relationships with our existing clients, many whom have been with us from the beginning.