Eventus Solutions Group Recognized for Excellence in Digital Transformation at PegaWorld 2019
Eventus Marketing Group
LAS VEGAS, NV — Eventus Solutions Group, globally recognized consulting and managed services firm, has been recognized with the award for Excellence in Digital Transformation at PegaWorld. Pegasystems Inc. is the software company empowering digital transformation at the world’s leading enterprises. Pega’s adaptive cloud-architected software – built on its unified Pega Platform™ – empowers people to rapidly deploy and easily extend and change applications to meet strategic business needs. Over its 35-year history Pega has delivered award-winning capabilities in CRM and digital process automation (DPA) powered by advanced artificial intelligence and robotic automation to help the world’s leading brands achieve breakthrough business results.
“Once again at this year’s PegaWorld we would like to honor and celebrate our most strategic partners who play an essential role in delivering transformational business outcomes for our mutual clients,” said Ken Nicolson, vice president, global alliances at Pegasystems. “Pega presents this award to Eventus Solutions Group in recognition of its leadership and expertise in developing and delivering customer service solutions built on Pega.”
The news is filled with stories about contact centers forced to respond to Work From Home (WFH) models given the COVID-19 global pandemic, which leaves no region untouched – including North America, Europe, Asia, Central America, South America and other regions known for their on and off-shore contact center successes.
Operating contact centers and developing CX innovations has never been easy. I’ve been in this industry for three decades , have been CEO of three CX related businesses, founded, built and sold a virtual contact center business, have run large portions of two of the world’s largest and most successful contact center BPOs in the world (TTEC and Sitel), and today am leading the Strategy and Consulting group at Eventus.