We help our clients transform, deliver, and sustain meaningful customer experiences.
To be recognized as the most respected customer experience consulting and managed services company through our focus on compelling services, robust assets, and our investment in human capital.
At Eventus, we help our clients transform customer engagement. With over 300 successful CX transformation projects, we've helped our clients increase customer satisfaction,increase revenue, and reduce contact center cost, while significantly increasing performance. We dedicate a CX leader to every client and have a vast pool of leading consultants ranging from VPs of contact centers to CX technology experts.
The Eventus business model allows us to deliver technology-independent solutions for all phases of the customer journey. Our delivery methodology consistently produces outcomes designed to solve client pain points allowing us to deliver results at an accelerated pace.
Our values are passion for what we do, client focus, professionalism, excellence, diversity and collaboration. As a CX company, our own customer satisfaction is a leading indicator of what you can expect your customer satisfaction rating to be. Our 2017 customer satisfaction score is 95%, which we hope tells a strong story about values and work.
Every one of our employees represents the work ethic and values of our company. We are all committed, committed, hard working, and experts in our fields. Our team is full of self-starters with diverse experience and deep skill sets. Skills are not our only assets, we all work together to ensure our customers get successful results. Please meet some of our team members!