by Heather Barrow | Mar 16, 2020 | Feature, Trends
Data Driven, Customer Defined: Data For The Sake of CX Improvement 16 MARCH 2020 By: Heather Barrow With the amount of data available today, and the increasing sophistication of systems and applications designed to support contact center and omnichannel CX solutions,...
by Heather Barrow | Feb 11, 2020 | Feature, Technologies
IntelligenceHub™ 3.0 is Here! 11 FEBRUARY 2020 Heather Barrow IntelligenceHub™ 3.0 is Here! The IntelligenceHub team at Eventus has been hard at work for months, interacting with our clients, gathering their requirements, working with our tech vendors and our...
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