by Jeff Tropeano | Sep 17, 2020 | Feature
St. Jude Walk/Run – Virtual Event: Let’s Cure Childhood Cancer. Together. 17 SEPTEMBER 2020 Eventus On September 26, participants nationwide will be celebrating St. Jude’s first-ever virtual walk/run event in honor of Childhood Cancer Awareness Month. Eventus...
by Jeff Tropeano | Aug 20, 2020 | Press Release
EVENTUS Introduces Near to Real Time Reporting With IntelligenceHub™ Release 20 AUGUST 2020 Eventus The Real Time Nice InContact connector enables advanced data integration and drill down features August 20, 2020, Denver, CO – Eventus Solutions Group, a leading...
by Jeff Tropeano | Jul 14, 2020 | Feature, Technologies
Introducing Our New IntelligenceHub™ Whitepaper 14 JULY 2020 Jeff Tropeano Today we are pleased to announce we have published a new whitepaper focused on the challenges and opportunities big data is bringing to contact centers and CX platforms. Written by Heather...
by Jeff Tropeano | Jul 7, 2020 | Covid-19, Feature, Technologies, Trends
Stronger Than Ever: How the Rapid Move to Home Agents Brings New Requirements Into Focus 07 JULY 2020 By Jeff Tropeano While there has been some resistance to moving physical contact centers online in the context of the global health crisis, most brands are embracing...
by Jeff Tropeano | Mar 31, 2020 | Covid-19
At Times Like These, How We Respond Matters More Than Ever 31 MARCH 2020 By Jeff Tropeano Every individual, every family, every company and organization have had their lives changed by the global health crisis, the COVID-19 Coronavirus pandemic. In order to reduce the...
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