by Sean Erickson | May 5, 2020 | Covid-19, Technologies, Trends
Reach a Specialist in Minutes Through Healthcare Contact Center Expert Routing 05 May 2020 By Sean Erickson The advantages and benefits of medical call centers – whether they are run by hospitals, clinics, government agencies like the U.S. Department of Veterans...
by Arti Visana | Apr 9, 2020 | Covid-19, Press Release, Technologies
Eventus Expands COVID-19 Rapid Response Program 09 APRIL 2020 Eventus Announcements Cloud Solution and Virtual Contact Center and CX Applications Enable Companies to Support Work From Home Models across Agents, Managers and Operations Leaders April 7, 2020, Denver, CO...
by Arti Visana | Apr 8, 2020 | Covid-19, Feature
Accelerating Innovation from CX to PX Contact Center Technologies Applied to Improve Patient Experience 07 APRIL 2020 Eventus Telemedicine and telehealth have been in existence for nearly twenty years, but the adoption rate has been slower than other Internet-based...
by Sean Erickson | Apr 2, 2020 | Covid-19, Technologies
Telemedicine is Inevitable and With the Application of Customer Experience to Patient Experience, Contact Center Expertise Will Drive Successful Outcomes 02 April 2020 By Sean Erickson Rising healthcare costs and the growing need for access to affordable health care...
by Jeff Tropeano | Mar 31, 2020 | Covid-19
At Times Like These, How We Respond Matters More Than Ever 31 MARCH 2020 By Jeff Tropeano Every individual, every family, every company and organization have had their lives changed by the global health crisis, the COVID-19 Coronavirus pandemic. In order to reduce the...
by Arti Visana | Mar 26, 2020 | Covid-19
Coping with COVID-19 Call Volumes and Overwhelming Challenges 25 MARCH 2020 Eventus There is no letting up of the spread of COVID-19, as the global pandemic continues to move through the world’s largest countries, including the U.S., and now India and other densely...
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