by Greg Weber | Jan 22, 2020 | Feature, Technologies
Great Expectations: CX For Generations to Come 21 JANUARY 2020 Greg Weber Last summer, while driving to the mountains in Colorado, my then ten-year old daughter announced, “I want to watch episode three, season two of Mako Mermaids.” This proclamation was not to...
by Sean Erickson | Jan 14, 2020 | Feature
CX and The Customer Evolution: In 2020 Change Will Be The Only Constant 14 January 2020 By Sean Erickson While predictions abound this time of the year, I have only one – that change will be the only constant as we head into the third digital decade of the 21st...
by Jeff Tropeano | Dec 20, 2019 | Feature
2020 Will Redefine CX Outsourcing and Managed Services With Technology Advances and Economies of Scale 20 DECEMBER 2019 By Jeff Tropeano As the impact of a differentiating Customer Experience (CX) continues to drive investment in delivering not only a great CX, but...
by Milos Djokovic | Dec 12, 2019 | Feature
How Lack of Attention to Customer Experience Can Destroy Great Brands 11 DECEMBER 2019 By Milos Djokovic Originally published on Forbes The epic rises and falls of great companies that failed to adapt to changing technologies have now become legendary. Of the 500...
by Milos Djokovic | Dec 11, 2019 | Feature
Never Underestimate The Power of A Healthy & Motivating Company Culture 10 DECEMBER 2019 By Milos Djokovic This week, Eventus team members from around the world are gathering in Denver as we always do every year. We are celebrating ten years of success and growth,...
by Arti Visana | Dec 4, 2019 | Feature
Ten Tips For Excellence in Customer Experience for E-Commerce Companies As The Physical and Digital Retail Industry Continues to Converge 04 DECEMBER 2019 By Rob Rutledge 2019’s holiday shopping season is well underway, with blockbuster Black Friday and Cyber Monday...
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