Every Event an Opportunity

Great Expectations: CX For Generations to Come

Great Expectations: CX For Generations to Come

Last summer, while driving to the mountains in Colorado, my then ten-year old daughter announced, “I want to watch episode three, season two of Mako Mermaids.” This proclamation was not to me or my wife, but rather to her tablet – which delivered exactly what she requested in a matter of seconds. When I was a kid, I felt fortunate to play the license plate game (and I still haven’t seen one from North Dakota even today)!

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How Lack Of Attention To Customer Experience Can Destroy Great Brands

How Lack Of Attention To Customer Experience Can Destroy Great Brands

The epic rises and falls of great companies that failed to adapt to changing technologies have now become legendary. Of the 500 companies on the Fortune 500 list in 1955, only 60 remained by 2017 — and in 2019, we’re seeing the enterprise value of companies that have failed to adapt decline as challengers roll out new products, services and business models that are simply more convenient and less expensive than traditional alternatives.

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Never Underestimate The Power of A Healthy & Motivating Company Culture

Never Underestimate The Power of A Healthy & Motivating Company Culture

This week, hundreds of Eventus team members are gathering in Denver as we always do every year.
We are celebrating ten years of success and growth, while preparing for another big year ahead as we continue to onboard new clients while deepening relationships with our existing clients, many whom have been with us from the beginning.

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In the Evolving World of CX, the Only Constant is Change

In the Evolving World of CX, the Only Constant is Change

What accounts for the dramatic growth of the customer experience management market? Research from MarketsandMarkets forecasts this market will grow from $6 billion in 2017 to over $16 billion in 2022, nearly tripling revenues across a wide range of offerings and service providers.

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