Every Event an Opportunity

Eventus Receives Pega Partner Award for Excellence in Digital Transformation

Eventus Receives Pega Partner Award for Excellence in Digital Transformation

Eventus Solutions Group, a leading Customer Experience (CX) strategy, consulting, managed solutions and contact center technology company, today announced it is being honored by Pegasystems Inc., the software company empowering digital transformation at the world’s leading enterprises, following its successful implementation of Pega Customer Service™ for a major North American retailer.

read more
Eventus Expands COVID-19 Rapid Response Program

Eventus Expands COVID-19 Rapid Response Program

Eventus Solutions Group, a leading Customer Experience (CX) strategy, consulting, managed solutions and contact center technology company, today announced they have implemented and are continuing to expand Work From Home (WFH) solutions that are making an immediate difference today, and pave the way for more efficient remote working going forward.

read more
A Healthy Response to Global Coronavirus Pandemic Through Operational Excellence in the Contact Center

A Healthy Response to Global Coronavirus Pandemic Through Operational Excellence in the Contact Center

The impact of Coronavirus continues to grow exponentially, causing entire countries to shut down, entire regions to be quarantined, and public fears to skyrocket.Given the confusion regarding diagnosing and treating this potentially deadly infection, the contact centers of healthcare providers and insurance companies are struggling to manage escalating volume.

read more