Download our white paper to learn how enterprises can optimize multiple CX technologies and own, control and optimize their data while dramatically improving productivity and business outcomes
Eventus and Journey Partner to Accelerate Trusted Identity Solutions for Private and Personalized Interactions
Award-winning digital identity solution based on an innovative network and platform approach securely confirms customer identity with 99.9999% accuracy in less than two seconds, reducing risk, lowering costs, and improving experiences exponentially
Eventus brings expertise, innovation and technology to enterprises, enabling them to excel by delivering outstanding Customer Experiences that drive loyalty and growth. We provide fully managed solutions, strategy and consulting, and a unique Software-as-a-Service platform bringing data and insight for continual improvement that scales.
Who We Do Business With
2 of Top 5
3 of Top 20
US Health Organizations
2 of Top 3
US Telecommunications Companies
1 of Top 2
Global Hospitality Providers
2 of Top 5
Multi-Level Marketing Companies
Every Event an Opportunity
In the search for differentiation, especially in a COVID environment, companies should search to re-invent their approach to business, especially in electronic channels whose importance is skyrocketing. Companies who use system upgrade or replacement projects as a platform to redefine their customer and agent experiences can create transformational capabilities if they approach the project with the right mindset.
Knowing exactly what is going on in a contact center by recording and analyzing every interaction between what transpires between customers and agents and understanding how well agents are adhering to compliance and quality guidelines have always been critical to success.
August 20, 2020, Denver, CO – Eventus Solutions Group, a leading Customer Experience (CX) strategy, consulting, managed solutions, and contact center technology company has announced a new release of the popular IntelligenceHub™ business intelligence platform.
Download our eBook to learn more about the Eventus story, strategy and systems.